We accept the following credit cards.
VISA
MasterCard
Discovery
American Express
VISA
MasterCard
Discovery
American Express
About Us
SMSA began operations in May 1975 and is a full service fulfillment organization dedicated to supporting our
customer's marketing activities and catalog programs. SMSA provides safe, secure warehousing, order processing and
fulfillment services to key clients.
customer's marketing activities and catalog programs. SMSA provides safe, secure warehousing, order processing and
fulfillment services to key clients.
Location
We are centrally located in Rockford, IL. Our primary fulfillment center incorporates 15,000 square feet of offices and
warehousing space at 3300 South Alpine Road, Rockford, IL. Our distribution center incorporates 56,000 square feet of
space for storage of bulk product. Located one block from our offices on Hydraulic Road.
warehousing space at 3300 South Alpine Road, Rockford, IL. Our distribution center incorporates 56,000 square feet of
space for storage of bulk product. Located one block from our offices on Hydraulic Road.
Questions
If you have any questions on your order or want to check inventory for rush orders, call SMSA at 1-800-835-7672 M-F
between 8:00AM and 4:00PM CST, or E-mail us at questions@RaynorGear.com
between 8:00AM and 4:00PM CST, or E-mail us at questions@RaynorGear.com
We do not accept phone orders for Raynor Gear merchandise. Orders must be placed online, faxed or mailed to our
office to insure that your order is communicated accurately.
office to insure that your order is communicated accurately.
Credit Card Payments
We are required by law to collect Illinois sale tax of 8.75% for Illinois "ship to" addresses. This will automatically be
added to the total during the check out process.
added to the total during the check out process.
Sales Tax
Exchanges are $5.00 per item plus freight. Authorization is required, please contact us at questions@RaynorGear.com
for details.
for details.
Exchanges
Refunds will be in the form of store credit. Please contact us at questions@RaynorGear.com for details.
Refunds
Shipping and Handling
Raynor Gear
C/O SMSA
3300 South Alpine Rd
Rockford, IL 61109
815-874-9200
Fax: 815-874-9292
C/O SMSA
3300 South Alpine Rd
Rockford, IL 61109
815-874-9200
Fax: 815-874-9292
Phone Orders
All orders are shipped via UPS. UPS does not deliver to P.O. boxes. Please allow 2-3 weeks for delivery. Subject to
availability.
availability.
Shipping outside the continental US
AK, HI, Canada and Puerto Rico orders have an additional fee of $25.00 for packages under 10 lbs. Please contact us
for larger packages.
for larger packages.
UPS Standard Rates 10 business days
Total Order:
$0.00-$50.00.............................$7.95
$50.01-$100.00.........................$11.95
$100.01-$150.00.......................$15.95
$150.01-$200.00.......................$20.95
Over $200.01..............................10% of total
$0.00-$50.00.............................$7.95
$50.01-$100.00.........................$11.95
$100.01-$150.00.......................$15.95
$150.01-$200.00.......................$20.95
Over $200.01..............................10% of total
Express and Overnight Service
All Express and Overnight orders must be received by 3:30 CST. For orders received after 3:30, we can not guarantee
rush services. Shipping rate quotes are for packages under 10 lbs. For larger packages, please contact us.
rush services. Shipping rate quotes are for packages under 10 lbs. For larger packages, please contact us.
Express UPS Rates 2 business days
Total Order:
$0.00-$50.00.............................$32.95
$50.01-$100.00.........................$36.95
$100.01-$150.00.......................$40.95
$150.01-$200.00.......................$45.95
Over $200.01..............................10% of total +$25.00
$0.00-$50.00.............................$32.95
$50.01-$100.00.........................$36.95
$100.01-$150.00.......................$40.95
$150.01-$200.00.......................$45.95
Over $200.01..............................10% of total +$25.00
Overnight UPS Rates next business days
Total Order:
$0.00-$50.00.............................$57.95
$50.01-$100.00.........................$61.95
$100.01-$150.00.......................$65.95
$150.01-$200.00.......................$70.95
Over $200.01..............................10% of total +$50.00
$0.00-$50.00.............................$57.95
$50.01-$100.00.........................$61.95
$100.01-$150.00.......................$65.95
$150.01-$200.00.......................$70.95
Over $200.01..............................10% of total +$50.00
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